We, the officials and employees of the Wao Water District, commit to:

Serve you promptly, efficiently, and with utmost courtesy by authorized personnel and with proper identification from Mondays to Fridays, 8:00 a.m. to 5:00 p.m., (with no noon break);

Ensure strict compliance with service standards;

Respond to your complaints about our services through our complaints and assistance desk and take corrective measures;

Value every citizen’s comments, suggestions, and needs; and very citizen’s comments, suggestions, and needs; 

Empower the public with access to information on our policies, activities and services.

All these we pledge;
because YOU deserve no less.