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Citizen’s Charter

Citizen's Charter

Formed by the virtue of Republic Act No. 11032

“An Act Promoting Ease of Doing Business and Efficient Delivery of Government Services, Amending for the purpose Republic Act. 9485, otherwise known as the Anti-Red Tape Act of 2007, and for other purpose”

2024
  • WOG Reengineering Manual 2024
  • Commitee On Anti-Red Tape (CART)
  • Citizen’s Charter Handbook v2024
  • Certificate of Compliance 2024
2023
  • Committte on Anti Red Tape (CART) 2023
  • Citizen’s Charter Handbook 2023 (2nd Edition)
  • Annex A- COC 2023
  • Annex B- CSMR 2023
  • Annex C.A- Zero Backlog Program 2023
  • Annex C.C- Zero Backlog Certificate 2023
2021
  • 2021 WWD Citizen’s Charter – Standard Format
  • ARTA Compliance Report 2021
  • Certificate of Compliance 2021
2020
  • 2020 WWD Citizen’s Charter – Standard Format 1.1